What is Samsung Care+?
Have you ever wondered what Samsung Care+ is? Is it another electronic device? No more guessing! It’s a comprehensive one-stop device protection with extensive support services for your Galaxy device.

All you need to do is purchase it within 30 days of your Galaxy purchase to ensure you are covered when needed. It goes beyond standard warranty, offering complete protection for accidental / liquid damage so you don’t have to worry about your Galaxy slipping down to the ground and shattering the screen.

While we always do our best to keep it safe, sometimes, prevention is better than solution.
What does Samsung Care+ cover?

Accidental and water damage are included in our coverage. At Samsung Malaysia, we understand that traveling to a Samsung Authorised Service Centre (ASC) for repairs can be inconvenient.

That’s why we offer 24/7 smartphone diagnostics, troubleshooting support, and user guides. If the issue persists, don’t worry; we can pick up the Galaxy from your doorstep and return it to you without any charges for logistics!

Just a note that there will be an excess fee that you will need to pay, but it is way lesser with Samsung Care+.

One thing to highlight here is about our repair concierge service, where we also offer free pick-up and delivery service for your other Samsung devices such as TVs or air conditioners that need fixing.

You only need to pay for the repair fee charged by the service centre. Additionally, you can redeem free protective film replacement along with this service.

The best part about Samsung Care+ is that you don’t have to pay the original price for repairs or get a replacement in case your device is badly damaged accidentally. For example, if a Galaxy ZFold5 (256GB) was sold at RM6,799, you would only need to pay an additional RM329 to get it fixed.

If it’s damaged beyond repair, you would only need to pay an additional RM629 to get a replacement phone from Samsung Malaysia if you purchase Samsung Care+. In short, while Samsung’s standard warranty covers inherent mechanical and electrical defects only,
Samsung Care+ provides comprehensive device insurance for accidental/liquid damage and extended warranty for your insured Galaxy, along with support services for all Samsung devices in your home for up to 2 years.

Can you see the difference now? Don’t hesitate to purchase Samsung Care+ to keep  your Galaxy protected!

As the festive season of Raya approaches, many individuals look forward to the joy of Raya shopping and exchanging Duit Raya with loved ones.

However, amidst the festivities, the prevalence of fraudulent payment messaging during festive periods remains a common concern.

Thankfully, with the Galaxy A55 and A35 5G, enjoying Raya shopping and giving or receiving Duit Raya is safer than ever, thanks to the robust security features provided by Knox Security.

Plus, with the Galaxy A55 sleek Lilac colour option, your Raya celebrations just got a stylish upgrade to the next level of awesomeness. With shopping activities increases during the festive season like Raya, individuals may encounter deceptive tactics, such as receiving images that appear to be proof of delivery which some may contain AFK malware that can pose a risk to device security.

To address the concern, the Auto-Blocker feature within Knox Security offers protection against such threats. By identifying and blocking suspicious images or media containing malware within Samsung’s messaging apps, Auto Blocker ensures a safer online shopping experience for users during festive seasons.

This proactive approach enhances security and provides peace of mind when engaging in Duit Raya transactions or sending messages to loved ones amidst the festivities.

On the other hand, Knox Vault, a cornerstone of Knox Security, fortifies your confidential data during Raya shopping. Resistant to hardware and software attacks and certified by national institutions, it safeguards your PINs, passwords, and patterns.

Paired with Secure Folder, which isolates sensitive apps like banking applications, it ensures your financial transactions remain secure amidst the festive bustle.

Picture this: You’re navigating through a bustling Raya bazaar, surrounded by the vibrant sights and sounds of the festive season. Amidst the lively atmosphere, you decide to make a purchase using your smartphone.

With Knox Vault encrypting and securing your sensitive payment information like card details and transaction history, and your banking app securely stored within the Secure Folder, you seamlessly complete the transaction, knowing your financial information is protected.

What’s more awesome than celebrating Raya with the sleek Galaxy A55 5G, offering not just one or two, but many awesome experiences for you, making it the next level of awesome?

Perfect for capturing your Raya OOTD moments in style, this device boasts a tough aluminium metal finish for the side frame, paired with Gorilla Glass Victus+ for the back glass, exuding class and simplicity in a winning combination.

Choose from three captivating color options, including Awesome Iceblue,
Awesome Navy, and the unique Awesome Lilac, to express your unique style and make a lasting impression this festive season.

Embark on a shopping spree and stand a chance to win fantastic prizes worth up to RM1,000,000 in our “Lebih Awesome, Lebih Menang!” Giveaway Contest, where we’re celebrating the joy of Raya. Hurry, contest ends on 19 May 2024!

Samsung Malaysia and Semua House, an iconic landmark located in Kuala Lumpur’s vibrant textile district, announced their innovative collaboration, fusing the worlds of art and technology.

Samsung Malaysia is transforming Semua House with a variety of creative offerings of innovative arts and culture. This partnership not only amplifies the distinct brand identities of Samsung Galaxy and Semua House but also redefines consumer experiences with a refreshing touch of unconventionality, with the Galaxy S24 series, powered by Galaxy AI.

“Samsung is dedicated to fostering creativity across diverse avenues. We take pride in empowering our aspiring homegrown artists to pioneer a new era of innovation and expression, blending rich heritage with urban influence and technological advancement in Malaysia,” said Elaine Soh, Chief Marketing Officer at Samsung Malaysia.

“Through our collaboration with Semua House, we aim to encourage consumers to explore their creativity and express it without limitation.”

From 21 March to 29 April 2024, experience KA.IN, the latest fashion community space that seamlessly merges artistry, diversity, and sustainability. Join Malaysian artists Dhani Illiani, Amani Azlin, and Shahrina Shahrin on an immersive journey through three experiential stations, powered by Galaxy AI. Explore their creative visions and connect with their artistry like never before.

But wait, there’s more to the takeover! Get ready for the ultimate immersive adventure—an escape room experience featuring Galaxy AI on the Galaxy S24 series soon. Stay tuned to Samsung Malaysia’s social media channels for the latest updates!

To learn more about the partnership between Samsung Malaysia and Semua House, please have a read at the attached press release. Alternatively, you can read all about it on Samsung Newsroom Malaysia: https://news.samsung.com/my/the-union-of-art-culture-and-technology-samsung-transforms-historic-semua-house-in-kuala-lumpur

As Raya draws near, we eagerly anticipate reuniting with friends and family, cherishing moments of fellowship and joy. Gaming, an awesome activity, brings us together for fun-filled experiences.

However, the prevalence of repackaged apps adds caution to our gaming adventures, as they may harbour ads containing malicious code. Despite these concerns, gaming reaches new heights of safety and excitement with the Galaxy A55 and A35 5G.

These devices combine outstanding display and performance with Knox security, ensuring unparalleled protection for your awesome gaming pleasure. One of the standout Knox security features is the Auto-Blocker, which acts as a robust safeguard against unknown apps and potential threats.

It automatically turns on app security checks and blocks commands via USB cable, ensuring that your device remains shielded from unauthorized access. Moreover, the Auto-Blocker is equipped to detect and block malicious advertisements containing malware, safeguarding your gaming experience from harmful content.

For instance, during a lively gaming session with friends over Raya, Auto-Blocker seamlessly protects your device, allowing you to immerse yourself fully in the game without worry.

What’s even more awesome is their stunning display and exceptional performance capabilities. Featuring a 6.6-inch FHD+, Super AMOLED display with 1000nits brightness, Vision Booster technology, and 120Hz screen refresh rate, gaming becomes smoother and more immersive.

With enhanced Heat Control and a larger cooling system, up to 74% larger with a vapor chamber, the Galaxy A55 and A35 5G ensure reliable performance even during intense gaming sessions.

This Raya, get ready to elevate your gaming experience with the Galaxy A55 and A35 5G where safety meets performance in the most awesome way possible. Plus, enjoy special promotional offers of worth up to RM828 when you purchase these devices, making it the perfect time to elevate your gaming gear for a memorable Raya celebration.

As the joyous season of Raya approaches, Samsung is proud to collaborate with Malaysian local artists DOLLA and Insomniacks to bring you the ultimate Raya anthem – “Lagu Raya Raya Raya.”

This vibrant collaboration aims to reignite the spirit of celebrating Raya throughout the month, filling every moment with festive cheer and excitement.

To kick off the celebrations, we invite you to listen to the infectious beats of “Lagu Raya Raya Raya” by DOLLA and Insomniacks. Immerse yourself in the uplifting medley and catchy lyrics that capture the essence of Raya festivities.

But that’s not all – we’re also hosting an exclusive Pantun & Menang contest from 1 – 10 April, where you can stand a chance to win a pair of exclusive invites to “Rumah Terbuka bersama Samsung” event where you can meet “greet Dolla” Insomniacks.
Here’s how you can participate and win 1 :
1. Like & Share the “Pantun & Menang” Content Post.
2. Complete the last two kerat of the pantun provided with selected words from DOLLA or
Insomniacks songs:DOLLA songs: Raya, Bo$$, CLASSIC, MASA, Impikan Insomniacks songs: Teman, Pulang, Sempurna, Selalu, Cerita Kita Bonus word: Galaxy
3. Share your completed pantun in the comment section, showcasing your creativity and Raya spirit.
4. DOLLA and Insomniacks will each select five most top creative pantuns from each group, and the winners will receive a pair of exclusive invites to the ‘Rumah Terbuka bersama Samsung’ event, along with a special meet and greet session with the artists.

Below is an example of the pantun from Insomniacks and DOLLA. Complete the last two kerat (underlined below) of either pantun using selected words from DOLLA or Insomniacks songs.

Sample Pantun (Insomniacks):
Ramadan mulia sudah berlalu,
Raya kini menjelang tiba,
Pulang ke kampung bukan selalu,
Sempurna quorum takdelah hiba

OR

Sample Pantun (DOLLA):
Masa dinanti sudahpun tiba,
Ramai berkumpul tiada sepi,
Satu Galaxy celebrate Raya,
Gaya BO$$ pun ready for selfie

Get ready to immerse yourself in the festive spirit of Raya with Samsung, DOLLA, and Insomniacks. Stay tuned for more exciting Raya challenges and content from Samsung Malaysia’s page, as we continue to spread joy and celebration throughout the month. Don’t miss out on this opportunity to win exclusive prizes and make your Raya celebrations truly unforgettable!