Referring to the media statement issued by Malaysia Airports Holdings Berhad (MAHB) dated 25 October titled “MAHB’s legal actions will not derail AirAsia X’s scheme”, AirAsia X Berhad wishes to make some further clarifications.
The alleged RM78 million outstanding amount is largely made up of the RM23 difference per passenger in Passenger Service Charges (PSC) which was never collected by the airline.
Furthermore, RM9.2 million of the alleged amount owing is for late payment interest unilaterally and egregiously imposed on AirAsia X for the uncollected PSC.
AirAsia X did not collect the RM23 in PSC from passengers based on an announcement by the Ministry of Transport that the PSC will be reduced to RM50.
Furthermore, the increased charges could not be justified for substandard facilities and services which we strongly believe should not be imposed on passengers with higher fares.
We also like to point out that MAHB has yet to pay agreed incentives owed to AirAsia X estimated at RM7.9 million for 2018 and RM6.9 million for 2019.
As all travel-related industries are the worst-hit sectors due to these unprecedented challenges, we strongly believe that airlines, airports and other travel-related businesses should work closely together to weather these extremely difficult times, come back stronger and make Malaysia the biggest travel hub in the region.