81 percent of Ascenda homeowners said yes to SkyWorld excellent handover experience
CITY developer, SkyWorld Development Group (“SkyWorld”) is closing the year on a high note. It’s latest completed development, Ascenda Residences at SkyArena, Setapak has completed 3 months ahead of schedule and received 76% QLASSIC quality score. It also saw proud and happy owners receiving their keys from November 2017. Since then, the dedicated project and hand over vacant possession (“HOVP”) team have worked tirelessly to ensure homeowners are pleased with their new homes. Their hard work paid off when 81% of its homeowners gave 5-star rating to the team and the project.
Lee Chee Seng, Chief Operating Officer of SkyWorld is thrilled to share the great news, “As an emerging developer, building our first project is always a challenge. Even bigger challenge is to construct our first project following QLASSIC standards, and getting it completed three months ahead of schedule! Our dedication and hard work really paid off and we are so thrilled to receive recognition by our valuable purchasers and homeowners. This inspires us to work even harder for all our projects. Of course, we couldn’t have achieved this impressive rating without our remarkable team. Big kudos to them!”
Ascenda Residences is SkyWorld’s first property development in Malaysia. It boasts 650
condominium units on a 3.35-acre land. To-date, SkyWorld has handed over 588 units, out
of which 81% (474 homeowners to be exact) has rated 5-star overall HOVP service to the
team and its project.
For all to see: The Ascenda Customer Service Rating wall is prominently displayed in the HOVP office
Liew Yin Yee, Tax Consultant
“I had a very enjoyable HOVP experience where the staffs took me around the development, showed me facilities and the overall concept. Apart from that, the HOVP office is very warm and welcoming. Overall, I had a very happy and enjoyable handover process.”
Siri bin Sanyut, Accountant
“Ini merupakan satu pengalaman yang menarik bagi saya. Sebelum ini, saya tidak mendapat pengalaman yang sebegitu indah. Pihak SkyWorld menyerah kunci dan menunjuk satu-satu dan bagaimanakah membuat aduan jikalau berlaku ketidakpuasan hati di mana pemaju-pemaju lain tidak pernah memberi perkhidmatan sebegitu. Proses penyerahan kunci ini adalah yang terbaik bagi pengalaman saya.”
About SkyWorld Development Group
Established in 2008, SkyWorld Development Group was founded by Datuk Ng Thien Phing with one vision in mind – to be the best city developer that provides the ultimate sky living experience in a sustainable environment. In 2014, SkyWorld introduced its first master development, the 28-acre SkyArena at Setapak. Ascenda Residences, the first phase of SkyArena was launched amidst positive respond, recording an impressive 100% take-up. Following the successful launch, SkyWorld unveiled SkyAwani 1 and SkyAwani 2, the affordable home series at Sentul and Off Jalan Ipoh.
Both developments recorded an impressive 100% take-up on the first day. SkyWorld
continues its upward trend by unveiling SkyLuxe On The Park and Bennington Residences recording over 94% take-up, doubling its revenue within a year and acquiring quality land banks as the Company prepares to embark on its mission to transform the city skyline to a vibrant community. SkyWorld’s latest quality pledge with the completion of SkyWorld Quality Centre also signalled another milestone for the growing company. For more information, please log on to www.skyworld.com.my
