The Samsung community includes a great many passionate power users inspired by the innovations that Samsung devices bring to the table, enhancing the experiences of users in their everyday work and play.

The moment you own a Samsung Galaxy device, you’re a Samsung Member.

Accessible through the Samsung Members app, this peer-led space gathers Samsung users to discuss useful tips and tricks and how to make the most of their devices in photography, gaming, and spread their love for Samsung’s devices.

The platform also includes a comprehensive FAQ section, access to Samsung expert advisors 24/7 and in-depth Diagnostic scans.

To drive their passions further, every year, around 80 Samsung Members in Southeast Asia & Oceania are invited to be Samsung Members Stars, with exclusive access to Samsung events, benefits, and content, such as Galaxy Unpacked launches, merchandise and insights into Samsung devices and services.

For instance, Samsung SEAO recently onboarded its third wave of Members Stars, since the program launched regionally in the second half of 2021.

On 1 July 2023, Members Stars from eight markets across the region were gathered at an exciting, hybrid live and on-ground welcome event. They tuned into a live regional webcast from Singapore and participated in an Ask-Me-Anything session that touched on upcoming events, as well as useful information to support their ongoing Members Stars journey.

Samsung Members Stars enjoying the exclusive swag from the Welcome Event

“The Samsung Members platform is a community that inspires users to fully optimize their Samsung devices and services through the exchange of tips and tricks between members, on top of exclusive experiences, content, and benefits.

Forming the bedrock and driving this diverse community are our Samsung Members Stars, who actively share their passions and unique experiences with the wide community, and we want to continue to empower them to do so,” said Sangho Jo, President & CEO of
Samsung Electronics, Southeast Asia and Oceania.