RHB Banking Group (RHB) continues reaching out to assist underserved communities by offering over-the-counter registration for DuitNow to customers at its branches nationwide. RHB is the first bank in Malaysia to offer over-the-counter registration for DuitNow.
DuitNow is an online banking service which allows individual customers to send and receive funds between banks using their mobile or NRIC numbers without the need for bank account numbers.
However, many are still unaware that this convenient way of transfer is available by just a one-time registration which can be done online for those who are already internet banking customers.
“We are pleased to promote and assist in the adoption of cashless payment services to an even wider audience, especially the underserved. By assisting our customers to activate DuitNow at our branches nationwide we are making it easier for them to undertake their banking transactions and this further encourages financial inclusion within communities in which we operate in,” said Rakesh Kaul, Head, Group Retail Banking, RHB Banking Group.
“Customers are often reluctant to divulge their bank account numbers for security reasons. With DuitNow, all that is needed is either the mobile number or NRIC Number and if they are businesses, the Business registration or company number.
“Best of all, making transfers of up to RM5,000 is free for retail and SME customers. The move by RHB in encouraging registration at its branches is a very positive step in expediting cashless transactions.” said Peter Schiesser, Group Chief Executive Officer, Payments Network Malaysia Sdn Bhd (PayNet) which operates DuitNow.
RHB has been actively driving awareness on the benefits of DuitNow through various campaigns such as DuitNow & Win Campaign, DuitNow Angpow Campaign, and DuitNow to Win e-Scooter & Cash Rewards Campaign.
The bank currently has approximately half a million registered DuitNow users, with transactions amounting to RM135million recorded between January 2019 and November 2019.
